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Returns & Exchanges
If you are not completely satisfied with your purchase, we accept returns of unused glassware in its original packaging within 30 days of delivery.
1
Initiate Request
Visit our online return portal with your order number and zip code to request a return authorization.
2
Pack Securely
Place the items in their original boxes and ensure they are padded well to prevent breakage during transit.
3
Attach Label
Print the prepaid shipping label provided via email and affix it to the outside of your package.
4
Receive Refund
Once our warehouse inspects the returned items, a refund will be issued to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing